FAQ

WHERE CAN I BUY SKINNY COCONUT OIL?

You can buy Skinny Coconut Oil directly from our website. If you’re interested if you can get our products in country or your local stores, heck our International Locations or use our Store Locator.

WHERE IS MY ORDER?

If for any reason you have any questions about your order, tracking number, delivery, payment, etc., please contact us here, and someone will be able to assist you.

WHY IS MY SKINNY COCONUT OIL MELTED? WILL THAT DAMAGE THE PRODUCT?

Melting is completely normal and will not change the quality of your product in any way. Coconut oil melts at above 76 degrees Fahrenheit and will re-solidify at under 76 degrees Fahrenheit. To return it to its original state, simply put it an area that is below 76 degrees Fahrenheit or refrigerate it until solid.

DOES SKINNY COCONUT OIL GO BAD?

Skinny Coconut Oil is unique in that it is made only from coconuts, using our Nutralock System which locks in important vitamins and minerals. Due to this process, your Skinny Coconut Oil will last for at least 15 months, but could last up to 3 years if stored properly.

DO YOU SHIP INTERNATIONALLY?

Yes, we ship internationally, but sometimes you'll find that Skinny & Co. products are available locally in your country, which allows you to save money on shipping and any duties that may apply. Check our International Locations or use our Store Locator.

WHY DOES SKINNY COCONUT OIL COST MORE THAN THE COCONUT OILS I FIND IN THE SUPERMARKET?

Skinny Coconut Oil is made with a patented process that never heats or treats the coconuts or the oil whereas all other processes do in some way. It takes 3x as long and uses almost 3x more coconuts (more than 12 coconuts per 16 oz jar) than the industry average process.

The coconuts we use are wild harvested from the Vietnamese jungle (not plantation grown), and there are never any additives. (Other oils may contain up to 20 percent palm oil or other clear, odorless oils.) As a result, Skinny & Co. is able to provide you the only 100 percent pure, raw, alkaline coconut oil on the market.

IS YOUR COCONUT OIL SOURCED SUSTAINABLY?

Our coconut oil sourced sustainably from Vietnam. We ensure no adorable orangutans or the jungle is harmed in any capacity during our processes. Our goal is to leave our planet better than we found it.

WHAT'S IN SKINNY COCONUT OIL?

The short answer is: coconut oil. Skinny Coconut Oil is a small-batch, extra-virgin, cold-pressed coconut oil, made with nothing but 100 percent pure, raw, pesticide-free, wild coconuts from the pristine jungles of Vietnam.

WHY DOES SKINNY COCONUT OIL SMELL DIFFERENTLY THAN OTHER COCONUT OIL?

Skinny Coconut Oil is made with our unique Nutralock System, which ensures our oil is never heated when it is being crafted. This leaves our coconut oil smelling as they should, like raw coconuts.

The coconut oil you have had in the past may actually smell like the roasted coconut you buy in grocery stores or put on your ice cream or in baked goods. This is not good! This means your coconut oil has been heated and is not actually 100 percent cold-pressed. Even though this is the smell we have all come to associate with coconuts products, it is actually not the real smell of natural, mature, raw coconuts. This is one more way to know that you are truly getting 100 percent pure, cold-pressed coconut oil from Skinny & Co. and not a competitors’ heated product.

WHAT ARE THE BENEFITS OF A PURE COCONUT OIL?

There are lots of benefits to our pure, alkaline coconut oil. As a consumable food, the alkalinity helps to balance your body's pH and acidity that we experience on a daily basis from environmental toxins and food. Skinny Coconut Oil also has higher levels of medium chain fatty acids that allow your body to absorb the nutrients easier.

Some of the benefits shown from coconut oil consumption are increased metabolism, weight loss, brain function, blood sugar maintenance, higher levels of energy, better digestion, and adding healthy fats into the diet. On a skincare level, the coconut oil is able to fully penetrate all three layers of your skin, making it great for hydration and nourishment.

You can also trust that our coconut oil is truly chemical-free and safe for every member of your family, including babies and pets.

ARE THE ESSENTIAL OILS USED IN YOUR PRODUCTS PROCESSED OR DILUTED TO INCLUDE SYNTHETIC CHEMICALS?

Our essential oils are 100 percent pure and therapeutic-grade. No dilution or chemical processes are used when making them. Instead, they’re steam distilled.

CAN I EAT COCONUT OIL OR ADD IT TO MY FOOD OR DRINKS?

Yes! Our base coconut oil is fabulous for eating. We recommend consuming 1-3 tablespoons per day. It’s great in milkshakes, smoothies, and even coffee or tea. It has wonderful benefits when you consume it, such as boosting the metabolism and immune system.

WHAT IS OIL PULLING AND HOW DOES IT WORK?

Oil pulling is an ancient Ayurvedic method of swishing oil in the mouth to remove toxins. In modern times, we know it has oral health benefits that include naturally whitening the teeth, removing plaque and build up, and moisturizing the gums. Because our oil is alkaline and not acidic, it will not damage your enamel or dental work like other oils can. We also add therapeutic grade peppermint oil to our Oil Pulling Oil to give it a minty fresh taste that freshens your breath.

Here's how to oil pull: place a teaspoon-sized amount of our Oil Pulling Oil in your mouth and allow it to melt. Then, swish it around like mouthwash for 5-20 minutes before spitting it into a trash receptacle. Brush your teeth as you normally would to finish.

IS SKINNY COCONUT OIL AVAILABLE FOR WHOLESALE?

Yes. However, Skinny Coconut Oil is a small-batch coconut oil, therefore we only offer it to a limited supply of wholesalers. Please contact support@skinnyandcompany.com for more info on our wholesale program.

WHY ISN’T MY DISCOUNT CODE FROM A PROMOTION WORKING?

If for any reason your promotion code from a sticker, poster, email, or social media post is not working, please contact support@skinnyandcompany.com and one of our customer service representatives will be happy to help you.

DO YOU HAVE A REFUND POLICY?

We back our products with a 100 percent satisfaction guarantee. Check out our awesome refund policy.

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