We want you to be happy. That's why we put so much care and love into each product we create. However, from time to time, we realize you may get a product that, while amazing, may not be your perfect match. That's why we offer a 100% SATISFACTION GUARANTEE. If for any reason you are unhappy with a product or experience, please email:
In your email, let our Skinny Support Team know about the issue with your product, and why you would like assistance. Please include your full name, mailing address, and phone number and we will email you a return label. How awesome is that!
* if you deselect "Route Shipping Protection" during checkout, Skinny & Co. is not liable for lost, damaged or stolen items. You can file a Route claim at https://claims.route.com/