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Please call email us at  or call us direct or text us at 888-865-4278 and press 1 for customer service or email your inquiry below and we will get back to you within 24 hours.   You may also want to check out our FAQs on this page for frequently asked questions that may help you.

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Frequently Asked Questions about Skinny Coconut Oil

Why is my Skinny Coconut Oil melted? Will that damage the product?

Melting is completely normal and will not change the quality of your product in any way. Coconut oil melts above 76 degrees and will re-solidify under 76 degrees. To return it to its original state, just simply put it an area that is below 76 degrees or refrigerate it until solid.

What are the benefits of a raw coconut oil?

There are lots of benefits to our raw, alkaline coconut oil. As a consumable food, the alkalinity helps to balance your body's pH and acidity that we experience on a daily basis from environmental toxins and food. Our oil also has higher levels of medium chain fatty acids that allow your body to absorb the nutrients easier. Some of the benefits shown are increased metabolism, weight loss, brain function, blood sugar maintenance, higher levels of energy, better digestion, and adding healthy fats into the diet. On a skincare level, the coconut oil is able to fully penetrate all three layers of your skin making it great for hydration and nourishment. Try it as a hair mask as well! You can also trust that our coconut oil is truly chemical-free and safe for every member of the family including babies and pets.

Putting the coconut oil in your mouth (oil pulling). What is that?

Oil Pulling is an ancient Ayurvedic method of swishing oil in the mouth to remove toxins. In modern times we know it has oral health benefits like naturally whitening the teeth, removing plaque and buildup, freshening the breath (totally removes bad tastes like garlic and onion), and moisturizing the gums. Because our oil is alkaline and NOT acidic, it will not damage your enamel or dental work like other oils will. We add therapeutic grade peppermint oil to our Oil Pulling to give it a minty fresh taste. Here's how to do it: place a spoonful of our Oil Pulling in your mouth and allow it to melt, swish around like mouthwash for 5-20 minutes (I put on makeup, fold clothes, clean, and shower while I swish), then spit out and brush like normal. Since our oil is free of all chemicals, fillers, binding agents, and solvents the experience will be smooth and refreshing.

I'm a big fan of oil pulling with raw coconut oil. I use the one they sell at the grocery store. Skinny & Co. oil pulling contains essential oils in it, I'm curious why. Does it add any benefits?

We add the peppermint essential oil to make the taste more refreshing and minty. We find that it's much more enjoyable to swish oil in our mouths for 20 minutes with the peppermint taste. Also, adds to the fresh breath benefit. Remember to make sure your oil pulling is alkaline to ensure it is safe for tooth enamel and dental work.

Can I eat coconut oil? I would like to put it in my milkshakes, coffee, and smoothies.

Yes! Our base coconut oil is fabulous for eating. We recommend 1-3tbsp per day. It is great for milkshakes, smoothies, and even coffee & tea. It has wonderful benefits when you consume it, such as boosting the metabolism and immune system.

Is your palm oil sourced sustainably? 

Our palm oil sustainably from Vietnam. We ensure no adorable orangutans or the jungle is harmed in any capacity. Everything we do is sustainable, our goal is to leave our wonderful planet better than we found it.

Are your essential oils processed or diluted to include synthetic chemicals?

Our essential oils are 100% pure therapeutic grade. No dilution or chemical processe and are steam distilled.

Do we ship Internationally?

Yes, we ship internationally, but sometimes you'll find that Skinny & Co. products are available locally in your country, which allows you to save money on shipping and any duties that may apply. Check our International Locations or use our Store Locator.

Why does Skinny Coconut Oil cost more than the coconut oils I find in the supermarket?

Skinny Coconut Oil® is made with a patented process that never heats or treats the coconuts or the oil (all other processes do in some way). It takes 3x as long and uses almost 3x more coconuts (12+ coconuts per 16oz jar) than the industry average process (cold press, centrifuge, and expeller pressed).

The coconuts used are wild harvested from the Vietnamese jungle, (not plantation grown) and there are never any additives (other oils may contain up to 20% palm oil or other clear, odorless oils) delivering to you the only 100% pure, raw, alkaline coconut oil on the market. Read more.

What's in Skinny Coconut Oil?

The short answer is: coconut oil (we are aware of how revolutionary this is).

Skinny Coconut Oil is a small batch, extra virgin, cold pressed coconut oil, made with nothing but 100% pure, raw, pesticide free, wild coconuts from the pristine jungles of Vietnam. Read what makes us different.

Why does Skinny Coconut Oil smell differently than my other coconut oil?

Skinny Coconut Oil is made with our unique Nutralock System, which ensures our oil is never heated when it is being crafted. This leaves our coconut oil raw coconuts.

The coconut oil you have had in the past may actually smell like the roasted coconut you buy in grocery stores or put on your ice cream and baked goods. This is not good! This means your coconut oil has been heated and is not actually 100% cold-pressed. Even though this is the smell we have all come to associate with coconuts products, it is actually not the real smell of natural mature raw coconuts. This is one more way to know that you are truly getting 100% pure, cold pressed coconut oil with Skinny Coconut Oil and not a heated imposter.


Where can I buy Skinny Coconut Oil?

Buy Skinny Coconut Oil here, or contact us at for information of where Skinny Coconut Oil is available near you.

Anxious to bring Skinny to a store near you? Speak to your local store owner and/or wellness manager about the Skinny difference. Have them refer you on their first confirmed order, and earn one free 16.9 oz jar and a three pack of 2 oz jars to keep in your purse, your car, to travel with, and more!

Is Skinny Coconut Oil perishable?

Skinny Coconut Oil is unique in that it is made from only coconuts with our Nutralock Technology, locking in vital vitamins and minerals. Due to this process your Skinny Coconut Oil will last for at least 15 months, but could last up to 3 years if stored properly.

Is Skinny Coconut Oil available for wholesale?

Yes. However, Skinny Coconut Oil is a small batch coconut oil, therefore we only offer it to a limited supply of wholesalers. Please contact for more info on our wholesale program. 

My Skinny discount code from a promotion isn't working?

If for any reason you're promotion code from a sticker, poster, email or social media post is not working please contact and one of our customer service representatives will be happy to help.

Where is my order?

If for any reason you have any questions about your order, tracking number, delivery, payment, etc... please contact us here, and someone will be able to assist you.

Do you have a refund policy?

We back our products with a 100% satisfaction guarantee. Check out our awesome refund policy.

*Any statements or claims on this page and website have not been evaluated by the FDA. This product is not intended to treat, prevent, or cure any disease or illness.